Current Openings

Job Title: IT Intern

Position Type: Hourly Hybrid

Background:  The National Veterans Legal Services Program (NVLSP) is a high-impact national nonprofit veterans service organization based in Arlington, Virginia. Established in 1981, NVLSP’s mission is to ensure that the government delivers to our nation’s veterans and active-duty personnel the benefits they have earned due to the disabilities that resulted from their military service.

To this end, NVLSP and its attorneys provide legal representation at no cost to veterans and surviving family members before the U.S. Court of Appeals for Veterans Claims (CAVC) and other federal courts and agencies. NVLSP often serves as amicus or lead counsel in impact litigation throughout the United States. NVLSP also trains thousands of lawyers and non-lawyer advocates in veterans/military law and publishes advocacy materials to assist these advocates in their representation of veterans, service members, and their families. NVLSP wrote the book on veterans’ law—The Veterans Benefits Manual—the nation’s first veterans law treatise.

General Summary: NVLSP is seeking a dedicated and motivated Junior Systems Administrator to join our IT team. In this hybrid role, you will provide Tier-I support to our remote and on-site staff, ensuring seamless virtual and in-office IT operations. Your responsibilities will include hardware and software installation, application testing, end-user training, and system troubleshooting and maintenance. We offer a flexible schedule to accommodate your needs while ensuring our team receives top-notch IT support. Candidates must reside within an hour of Arlington, VA, and have reliable transportation to accommodate occasional in-office requirements. Join us and contribute to a mission-driven organization dedicated to excellence.

Qualifications and Experience:

  • Currently participating in a technology-related undergraduate or graduate degree (requirement)
  • CompTIA A+ or equivalent level of certification (desired)
  • Strong verbal and written communication skills (requirement)
  • Provide tier 1 help desk support, resolving technical issues and provides technical assistance for Windows, Unix, and Linux systems and provide remote support via remote access software, or over the phone to resolve end user technical issues.
  • Set up new hires with profiles and the appropriate access to the company systems in accordance with NVLSP IT onboarding procedures.
  • Configure and deploy equipment such as computers, virtual machines, printers, VoIPs, networking equipment, peripherals, and more.
  • Understand and troubleshoot basic TCP/IP network connection issues.
  • Assist with Office 365 and Microsoft Azure complications.
  • Assist with writing GPO objects and policies via Microsoft Active Directory.
  • Strong verbal and written skills. Ability to explain technical issues in technical and a non-technical term.
  • Create technical documentation related to system configurations, process, procedure.
  • Able to contribute to team effort and individual achievement through problem-solving abilities.
  • Performs other related duties as requested.
  • Ability to lift 50 lbs.

Entry-level experience supporting the following technologies:

  • Microsoft Windows Server 2019/2022 & Windows 10/11 desktop environments
  • Full suite of Microsoft Office applications
  • Microsoft Azure & Microsoft Admin portal administration
  • AWS cloud applications i.e., WorkSpaces, EC2, FSx, S3, and more
  • Hyper-V virtualization fundamentals
  • Zoom Phone for Business
  • TeamViewer remote management tools or equivalent
  • FreshDesk ticketing system or equivalent
  • Microsoft CMD and PowerShell basics

Opening/Closing Date:  Available immediately; closes when filled.

Schedule/Location: The IT Intern will be able to work a hybrid schedule remote and in-office. The NVLSP office is located in Arlington, Virginia blocks from the Rosslyn Metro Station.

Salary and Benefits: This is an unpaid internship opportunity for college-level credit.

All applications will be reviewed in confidence. NVLSP is an equal opportunity employer.